Privacy Policy

 

Effective Date: 15 of December 2025

 

At WISEDZONE Academy, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, Learning Management System (LMS), mobile applications, and related services (collectively, the "Platform").

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

• Full name
• Email address
• Phone number
• Country and basic location data
• Account login credentials
• Billing and payment-related information (processed via secure third-party gateways)

 

1.2 Learning & Usage Data

• Course enrollments and progress
• Assessment results and certifications
• Interaction data within the Platform
• Communication records with instructors or support

 

1.3 Technical Information

• IP address
• Device and browser type
• Operating system
• Log files, cookies, and analytics data

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve the Platform
• Create and manage user accounts
• Deliver courses, assessments, and certifications
• Process payments and subscriptions
• Communicate important updates, notices, and support responses
• Monitor performance, security, and system integrity
• Comply with legal, regulatory, and contractual obligations

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests, including platform improvement and security

4. Cookies & Tracking Technologies

WISEDZONE Academy uses cookies and similar technologies to enhance user experience, analyze usage patterns, and improve service quality. You may manage cookie preferences through your browser settings; however, disabling cookies may affect Platform functionality.

5. Data Sharing & Disclosure

We do not sell or rent personal data. We may share information only with:

• Trusted service providers (hosting, analytics, payment processing)
• Content partners solely for course delivery purposes
• Legal authorities where required by law or regulation
• Business successors in the event of a merger, acquisition, or restructuring

All third parties are contractually obligated to maintain data confidentiality and security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, resolve disputes, and enforce agreements. Data may be securely deleted or anonymized thereafter.

7. Data Security

WISEDZONE Academy implements industry-standard administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or alteration. While we strive for maximum security, no system can be guaranteed as completely secure.

8. User Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or updates
• Request deletion or restriction of processing
• Withdraw consent where applicable
• Object to certain data uses

Requests can be submitted through our official contact channels.

9. International Data Transfers

Your information may be stored or processed on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect data during international transfers.

10. Children’s Privacy

WISEDZONE Academy does not knowingly collect personal data from children under the age of 13 without verified parental or guardian consent. If such data is identified, it will be promptly removed.

11. Third-Party Links

The Platform may contain links to external websites or services. WISEDZONE Academy is not responsible for the privacy practices or content of third-party platforms.

12. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on the Platform. Continued use of the Platform constitutes acceptance of the revised Policy.

13. Contact Information

For questions, concerns, or data-related requests, please contact:

WISEDZONE Academy
Email: support@wisedzone.com

Website: https://wisedzone.com

 

Your trust matters to us. WISEDZONE Academy is committed to transparency, responsibility, and data protection excellence.